899tt's Privacy Policy
Your personal information is completely safe with us. Read this policy to learn in detail how we collect, use, and protect your information.
1. Introduction & Scope
899tt ("we", "our", "platform") operates a trusted online betting and gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect about you, why we collect it, and how it is stored and kept secure when you use our website, create an account, or access any of our services.
By using our services, you agree to the terms of this Policy. If you disagree with any part of this Policy, please stop using our services and contact our support team.
This Policy applies only to 899tt's own services. We are not responsible for the privacy practices of any third-party links or services.
2. Information We Collect
We collect various types of information to improve your experience and ensure secure services. The types of information collected are described in detail below.
A. Information You Provide Directly
Information you voluntarily provide when you create an account or use our platform:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport details (for identity verification)
- Payment method details — bKash, Nagad, Rocket, or Upay account information
- Information you provide when submitting a support request
B. Automatically Collected Information
Some information is collected automatically while you use 899tt:
- IP address and device type
- Browser information and operating system
- Pages visited and time spent on the site
- Login timestamps and session information
- Transaction history — records of deposits and withdrawals
- Gaming activity logs and betting history
C. Cookies & Similar Technologies
We use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and help analyse site performance. You can disable cookies from your browser settings, but doing so may limit some services.
3. Use of Collected Information
899tt uses the information you provide only for the following legitimate purposes:
Service Operations & Improvement
- Creating and managing accounts
- Processing deposit and withdrawal transactions — via bKash, Nagad, Rocket, and Upay
- Providing bonuses and promotions, and managing the VIP rewards program
- Providing customer support — via 24/7 live chat and email
- Improving service quality and user experience
Security & Legal Compliance
- Preventing fraud, forgery, and money laundering
- Verifying age — ensuring services are available only to those aged 21 and above
- Detecting and preventing multiple accounts
- Complying with applicable laws and regulations
- Monitoring user activity to ensure responsible gaming
Communication & Information
- Sending important account and transaction notifications
- Informing you of promotional offers and updates (subject to your consent)
- Sending security-related alerts
4. Information Sharing with Third Parties
899tt never sells or rents your personal information. However, limited information may be shared with third parties in specific circumstances:
Service Provider Partners
We work with certain trusted technology and payment providers to operate our services. These organisations receive only the minimum information necessary for their specific function, and they are bound by strict confidentiality agreements.
Legal Requirements
In response to valid legal instructions, court orders, or legitimate requests from relevant authorities, we may be required to disclose information in accordance with applicable law. In such cases, we provide only the minimum information legally required.
Business Changes
In the event of a significant change to our business structure, such as a merger or acquisition, your information may be transferred to the relevant new entity. The terms of this Policy will continue to apply in such cases.
Important: We never share your payment PIN, password, or full national ID number with any third party.
5. Information Security Measures
899tt maintains industry-standard, high-technology security measures to ensure the safety of your personal and financial information.
Technical Security
- SSL (Secure Sockets Layer) encryption — industry-standard encryption is used for all data transmission
- Strong encryption technology for stored data
- Secure and isolated server environments
- Regular security audits and vulnerability testing
- Firewall and monitoring systems to detect unauthorised access
Administrative Security
- Staff access to personal information is strictly limited and controlled
- Regular security training and awareness programs
- Disciplinary measures for violations of the data protection policy
- Security incident response planning
Please note that transmitting information over the internet is not entirely risk-free. We ensure maximum protection, but you are responsible for the security of your own password and account.
6. Information Retention & Deletion
We retain your information only for as long as necessary to fulfil the purposes described in this Policy, or until any mandatory retention period required by applicable law has ended.
Active Accounts
We retain your complete information while your account remains active. Even after an account is closed, certain information (transaction records, identity verification documents) is retained for a defined period to meet legal and regulatory requirements.
Inactive Accounts
For accounts that have been inactive for a long period, we may securely delete unnecessary information after giving you advance notice. However, information covered by legal obligations will be retained.
Data Deletion Requests
In certain circumstances you may request that your information be deleted. Please note that some information may need to be retained due to legal obligations, ongoing dispute resolution, or the protection of our legitimate interests.
7. Your Rights & Choices
You have specific rights over your personal information. 899tt respects and upholds those rights.
Right to Access & Correct Information
You may request to view the personal information we hold about you at any time. If any information appears to be incorrect or incomplete, you may submit a request to have it corrected.
Right to Data Portability
In certain circumstances you may request your information in a structured, commonly used, and machine-readable format.
Right to Opt Out of Marketing Communications
You may opt out of promotional communications at any time. Please note, however, that important account and security notifications cannot be turned off.
Right to Close Your Account
You may close your 899tt account at any time. Before closing your account, please ensure that your available balance has been fully withdrawn.
To exercise these rights, contact us at: [email protected] — our support team is available 24/7.
8. Protection of Minors
899tt strictly follows a 21+ age policy. Our services are intended only for individuals aged 21 and above. We do not knowingly collect or store any information from minors.
Age is verified during the registration process, and if we become aware that a user is under 21, the account is immediately suspended and any collected information is securely deleted.
If you believe a minor is using our services, please notify us immediately at [email protected].
9. Changes to This Policy
We may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
- Publishing the updated policy on this page and changing the "Last Updated" date
- Sending a notification to your registered email for important changes
- A brief notice about significant changes at the time of login
If you continue to use 899tt after a change, you will be considered to have agreed to the updated Policy. We therefore recommend reviewing this page regularly.
10. Contact & Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. Our dedicated support team is available 24 hours a day, 7 days a week in both Bengali and English.
Email: [email protected]
Live Chat: 24/7 live chat support available on the site
Response Time: In accordance with Bangladesh Standard Time (BST, UTC+6)
We will endeavour to resolve any privacy-related requests or complaints as quickly as possible. Your trust and confidence are our highest priority.
For more details, please read our Terms & Conditions and Responsible Gaming Policy.